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March 28, 2011

Last Mile's Lasting Impact

Inbound Logistics - article excerpt:
(see March 2011 issue, p. 111)

Ten years ago, last-mile delivery to consumer homes was restricted to heavy goods such as furniture, or high-value items that made it worth paying a $30 shipping charge for home delivery,” says Rick Rover, senior vice president of operations for Streamlite…

Today, thanks to the explosion in e-commerce, business-to-consumer deliveries have skyrocketed. In 2010, online retail sales reached $173 billion and will continue to grow according to the Center for Retail Research. The frequency with which shoppers place online orders for products including apparel, electronics, books and even  small items, such as beauty products or medications, has changed the face of the delivery industry.

To read the article in its entirety, visit Inbound Logistics and download the March 2011 issue (Adobe Acrobat required)